​Position            : TECHNICAL SUPPORT REPRESENTATIVES
Salary Offer       : OPEN/FLEXIBLE
Work Location    : Libis, Quezon City

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SUPPORT DESCRIPTION:

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Support description: Call center voice technical support for North America Customers of desktop computers and branded single-function printers, multi-function printers (all-in-ones) inkjet printers, laser printers, fax machines.

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TECHNICAL REQUIREMENTS:

• Basic computing system, e.g.  Computer Hardware (RAM, HDD, ODD, etc.), CPU, video card (uninstall to proceed with TS), memory card, hard drive, mother board, processor; Computer Software (Windows OS, Internet Explorer, Utilities, etc.); Networking (Basic Networking Setup, Home group Setup, etc.)
• Troubleshooting of computing system (BIOS and running recovery system)
• Preferably proficient with various software applications including Microsoft Office (Word,  Excel, Power point, Outlook)
• Typing/key boarding:  should be 30 WPM

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​REQUIREMENTS:

• At least six months experience with contact center supporting Desktop, Laptop or Printer.
• Or 1 year experience with contact center supporting ISP, Cable, Software (with troubleshooting)
• Finished 2nd year college without back subjects.
• No BAD record from previous companies especially attendance and fraud.

If you see yourself fit on the above position, you may send your updated resume with your expected salary on our email address peopleandtechnology@yahoo.com

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